Delivery Policy
Balloonista.ae® offer Next Day Delivery and Same Day Express Delivery within Abu Dhabi for orders placed before 12:00 PM.
If you require same day delivery, please contact our Customer Service Team prior to placing your order. Our team will confirm availability, applicable pricing, and the earliest possible delivery time based on your location and order requirements.
Our standard delivery fee is AED 30. Orders will be delivered on your selected delivery date anytime between 10:00am and 08:00pm.
All delivery services are subject to availability and operational conditions.
Avoid any delivery delay by providing your full address along with your contact details.
We do not deliver on public holidays. Orders submitted in advance of such days will be delivered on the day prior but in the case where this proves impractical, we will deliver the balloons Product you request on the next working day.
Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered. We highly recommend that you provide us with your Mobile Number for this purpose.
Certain products may be delivered during a delivery period, providing delivery within a time frame around your preferred delivery date – if this is the case for your order, we will advise you after you have completed your order form.
In the case of delivery to certain locations where a third party is involved, such as offices, hospitals, Funeral Directors, airports, hotels, ships and other business locations, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient.